This is WHMSonic Development. There is a bug related to WHMSonic on cPanel 11.32(Current Level) version. It blocks the external radio cpanel login due to unintentional regression in the cPanel product developed. We are working on this issue with cPanel team. The cPanel team is correcting into this issue now, and have stated that this will be fixed in the next build as soon as possible. Please do not upgrade your WHMSonic server WHM/cPanel as current level(11.32). If you have done so, please select "Release level" under the WHM root >> Update Preferences and then run this command under the root SSH /scripts/upcp --force to fix the issue.
On the other hand, we are having a ticket system database and email server issues. We are going to release the v2.1 in March including a new website whmsonic.com with a new partners page and all unreleased partners details will be released. We are changing the ticket system and will leave the old ticket system on a different folder to ask the old ticket ID on the new ticket system to answer your all questions. It is hard to move users more than a million so we thank you for your understanding and patience. WHMSonic and cPanel Development wishes to express their sincere apologies for this login issue.