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  1. #1
    Super Moderador
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    Sep 2010
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    Exclamation Wholesale Internet fora do ar

    Wholesale Internet fora do ar

    We are aware of the issue and are working as fast as we possibly can to get the network issue resolved.
    When the issue is resolved your server should return to normal.
    We experienced a fiber cut and currently don't have an ETA on when it will be fixed, sorry for the inconvenience.
    até o momento sem previsão de retorno.

    alguns servidores da datashack tambem estão fora do ar

    no WHT-US: Wholesale Internet down? - Providers and Network Outages and Updates - Web Hosting Talk
    Siga-nos em nosso twitter: @wht_brasil

  2. #2
    Guru Junior
    Data de Ingresso
    Feb 2012
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    215
    Citação Postado originalmente por Winger Ver Post
    Wholesale Internet fora do ar



    até o momento sem previsão de retorno.

    alguns servidores da datashack tambem estão fora do ar

    no WHT-US: Wholesale Internet down? - Providers and Network Outages and Updates - Web Hosting Talk
    Estou fora também...
    Comecei a criação de uma VPS em outro dedicado que tenho para restaurar o backup =/
    Cliente offline é prejuízo.

  3. #3
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010
    Posts
    15,049
    WII-Aaron

    There is a fiber cut. So far we haven't been able to give an eta because we don't have one ourselves. We have some other dark fiber we can reroute to but we're not sure that will be any quicker than just waiting for them to resplice it.

    This was an AT&T crew that hit it so there are supervisors and supervisor supervisors here. Ugh...

    We're working as fast as we can and trying to get them to do the same.

  4. #4
    Guru Junior
    Data de Ingresso
    Feb 2012
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    215
    Citação Postado originalmente por 5ms Ver Post
    WII-Aaron

    There is a fiber cut. So far we haven't been able to give an eta because we don't have one ourselves. We have some other dark fiber we can reroute to but we're not sure that will be any quicker than just waiting for them to resplice it.

    This was an AT&T crew that hit it so there are supervisors and supervisor supervisors here. Ugh...

    We're working as fast as we can and trying to get them to do the same.
    "Ugh...", sem mais.

  5. #5
    Super Moderador
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    Sep 2010
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    novo update to Aaron:

    Well, first off, we are not completely down. Our NKC facility is off line which comprises less than half of our total server count.

    Second, both lines that head to NKC cross each other in the street right outside Oak. Both conduits were cut in half by this giant man hole cutting drill.

    The solution is to move the second leg of our NKC run onto the fiber we currently use for cogent and our cogent onto one leg of the fiber we go to NKC on. That conduit is on the other side of the street and was not hit. So that's the plan to prevent this in the future.

    As for an update: the splicing crews are pulling new fiber now, then they'll start splicing. Hopefully we'll be back in 1-2 hours.
    Siga-nos em nosso twitter: @wht_brasil

  6. #6
    {topmember}
    Data de Ingresso
    Nov 2010
    Localização
    Rio de Janeiro
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    596
    Estou acompanhando o tópico lá tb.

    There was an issue with blockage in the conduit on the other leg.
    Eu crente que isso só acontecia aqui no Brasil.

    alguns servidores da datashack tambem estão fora do ar
    Que eu saiba todos estão.

  7. #7
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010
    Posts
    15,049
    Citação Postado originalmente por DuranDuran Ver Post

    alguns servidores da datashack tambem estão fora do ar
    Que eu saiba todos estão.
    Segundo post no WHT-US, tem servidor datashack no ar.

    My Datashack dedicated is in Oak Tower - no downtime.
    My colo at WSI in oak tower hasn't had any outages today.
    Aaron

    On a related note: We have backup lines into every facility for OOB network management. The tech staff is on these answering support tickets. I'm at the office at Oak which is unaffected so if you have questions your support tickets are still being answered.

  8. #8
    Moderador
    Data de Ingresso
    Oct 2010
    Localização
    Rio de Janeiro
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    2,679
    Citação Postado originalmente por DuranDuran Ver Post
    Eu crente que isso só acontecia aqui no Brasil.
    Lá esquilo rói fibra...

  9. #9
    Guru Junior
    Data de Ingresso
    Feb 2012
    Posts
    215
    Será que existe algum tipo de reembolso por parte deles referente a esta queda?
    Não achei nada sobre SLA no site deles.

  10. #10
    Web Hosting Master
    Data de Ingresso
    Aug 2011
    Localização
    /home
    Posts
    897
    Dei baita azar, contratei um servidor na sexta e ele foi entregue ontem. Nunca tive oportunidade de fazer um teste no servidor.
    Acho que vou solicitar o reembolso.

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