Location: Los Angeles
Start: 22:00 PDT (GMT-7)
End Time: 01:00 PDT (GMT-7)
Expected Downtime: Less than 60 minutes
Impact: Affected clients should experience an outage of less than 60 minutes.
QuadraNet has discovered a software fault in the SSD Storage backend used in our Los Angeles InfraCloud location. The fault in our backend software has made a hot-migration of VMs impossible and as a result, during this maintenance window all InfraCloud instances in our Los Angeles location will be cleanly shutdown, host machines will be rebooted, and instances will then be restarted.
In future maintenances, barring unexpected issues, hot-migration should be an option to reduce down-time.
If you experience an outage or have problems with your InfraCloud instances after the maintenance window, or if you have any questions regarding the maintenance at any point, please contact our support department at firstname.lastname@example.org or 1-888-5-QUADRA.
We appreciate your understanding and patience during this maintenance and welcome all feedback.
QuadraNet, Inc. www.QuadraNet.com
support / sales @quadranet.com