Mobile Banking customers of OCBC Bank can now view the full list of their balances – bank accounts, cards and investment – on their smartphones at the touch of a finger.
According to a release from OCBC Bank, it recently launched its OCBC OneTouch, which leverages on Apple’s Touch ID technology to allow customers easy and quick access to their bank balances using fingerprint recognition, without the need for a log-in to Mobile Banking.
This is the latest in a series of digital innovations by OCBC Bank, which continues to lead in the financial digital space.
OCBC OneTouch enhances the customer experience for mobile banking users by making it easier and quicker for them to check bank balances – both assets and liabilities; such checks make up about 60% of all mobile banking transactions.
This service is available for iOS devices that incorporate Apple’s Touch ID fingerprint sensors. Therefore, customers using mobile devices such as iPhone 5S, iPhone 6 or iPhone 6 Plus, with iOS 8 operating system can use OCBC OneTouch™ to access their banking information.
Here's more from OCBC Bank:
To get started, customers need to perform a one-time activation by keying in their OCBC Mobile Banking access code and PIN. Thereafter, within the Mobile Banking app, customers only need to place their finger on the home button to view their account balances.
All account numbers displayed are partially masked with only the last 4 digits of the account number revealed. The bank does not store any account numbers, balances or other related information on the phone.
Should the customers wish to perform banking transactions other than balance enquiry, they have the option of logging into Mobile Banking using access code and PIN.
Mr Aditya Gupta, OCBC Bank’s Head of E-business Singapore said: “As a leading financial institution in the digital space, we are continuously looking at ways to use digital technologies to make day-to-day banking more simple, accessible and meaningful for our customers.
OCBC OneTouch is another stride forward in providing the convenience and security that our customers today demand to keep up to date on their finances. Checking bank balances is one of the most frequent transactions done by customers.
We are confident that this innovation will resonate positively with our fast-growing group of mobile banking users.” Over the past one year, OCBC Bank’s mobile banking active customer base grew 53%, and the number of financial transactions on mobile banking has doubled.