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  1. #1
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010
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    18,473

    Online.net: Falha no ar condicionado derruba servidores ScaleWay

    FS#1037 - [Scaleway] PAR1 - API timeouts
    We're investigating following an abnormal rate of failure on PAR1 APIs.

    Saturday, 07 October 2017, 19:24 GMT
    One of the core database failed for an unknown reason, the database is back up and the API is responding again.
    We're looking for the root cause.

    Saturday, 07 October 2017, 19:45 GMT
    We have a temperature issue in the production room, the thermal protection of several servers did trigger and servers were shutdown.

    The root cause is a failure of the air conditioning system, our datacenter team is investigating.


    https://status.online.net/index.php?...s&task_id=1037

  2. #2
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010
    Posts
    18,473
    Saturday, 07 October 2017, 21:17 GMT
    The API is up but one storage cluster is recovering from the failure.
    This may cause some start/stop action to fail while the cluster is recovering.

  3. #3
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010
    Posts
    18,473
    Sunday, 08 October 2017, 04:13 GMT
    Everything is stable since 1am CEST time. [07 October 23:00 GMT; 20:00 BRT]

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