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  1. #1
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010

    [EN] Bloated battery problem in Apple’s new iPhone reported in several countries

    Japan: "Was already swollen after I opened the Iphone8plus received"

    @Magokoro0511 September 24, 2017

    Reports of batteries in Apple's new iPhone phones swelling and causing the case to pop open have been circulating since just after they went on sale. On Friday Apple said it was "looking into the matter."

    In all the reported instances, the battery inside the phone swelled, causing the phone's casing to bend and then pop open and the screen to detach and rendering the phone nonfunctional.

    Oct 7, 2017

    Apple seems to have an iPhone 8 battery problem on its hands, and it’s not clear yet whether it’s occurring in just a handful of edge cases or in a larger batch of phones.

    Over the past week, reports have been coming out about iPhone 8s that have split apart either on arrival or after several days of use. What appears to be happening is that the battery inside the phone is swelling, bending the front of the phone and separating it from the body of the device. So far, there haven’t been any fires — just ruined phones.

    Apple has a short statement on the matter: “We are aware and looking into it.”

    The earliest report appears to have come on September 26 when a woman in Taiwan charged a new iPhone 8 Plus and noticed that the battery had swollen and the case was cracked open.

    The woman had purchased a 64GB Rose Gold iPhone 8 Plus and she put it on charge, using the supplied cable and adaptor.

    "After about three minutes, she reported seeing the front panel bulge, and eventually lift completely from the device", media reports said.

    "Someone in Japan then posted photos of a split-apart phone on Twitter. And in the days since, there've been cases in China, Canada, and Greece," The Verge reported on Saturday.

    CNET also found at least six different reports in at least five countries of the iPhone 8 splitting along.

    “[Swelling is] very unusual for a brand-new battery and leads toward the direction of there's something fundamentally wrong with this battery,” says Sam Jaffe, managing director of Cairn Energy Research Advisors, in a phone call with The Verge. Jaffe, a battery industry analyst, says manufacturers have reached a limit with lithium-ion battery capacity and could end up producing designs with a bigger risk of short circuiting in an attempt to store more power.

    For now, he says, it’s too early to know what’s happening with Apple’s phones. “It could be just a random distribution,” he says. “Just a random event, and it's only a few.”

    Jaffe suspects Apple’s executives are “in crisis mode” over the potential damage that battery issues could lead to.

    Apple must be praying not a full batch is affected, that means recalling units, ruining the whole reputation build around iPhones for years.

    So far, there have not been any fires but new iPhones are splitting along, exposing the smartphone's internals.

    Swelling is always a precursor when there is a battery fire, but the percentage of actual fires are pretty rare,” Jaffe says. “In the Galaxy Note case, there were probably a couple hundred battery failures of one sort or another, but there were only a handful of fires — so that gives you a sense of the proportion of actual fires.”

    Bloated battery problem in Apple’s new iPhone reported in China

    06 October, 2017

    A fresh case of Apple’s new iPhone popping open due to a swollen battery has been reported in state media in China, the world’s biggest smartphone market where the US firm is seeking to revive faltering sales.

    The incident comes as Apple investigates similar cases reported in Taiwan and Japan of batteries in its latest iPhone becoming bloated, causing the device’s casing to open.

    On its website on Thursday, state-backed cited an iPhone buyer surnamed Liu as saying his newly purchased iPhone 8 Plus arrived cracked open on October 5. There was no sign of scorching or an explosion.

    Liu told the news website he had bought the handset through online marketplace He said he did not charge the new device and returned it to the seller.

    Pictures taken by Liu and displayed on Thepaper’s website showed an iPhone 8 plus split open along the side featuring the sim card holding, with the phone’s internal parts visible.

    An Apple spokesperson said the company was looking into the matter and declined to comment further.

    The incident comes as indifferent reviews of the iPhone 8, released 10 years after Apple’s first version of the revolutionary phone hit the market, have driven down shares in the company since the handset’s launch.

    Some investors worry whether pre-orders for the device were well below previous launches, although some Apple fans are waiting for the premium iPhone X due out in early November.

    Apple competes in China with local makers, including Huawei Technologies and Oppo, which sell phones with high-end features at lower prices.
    Última edição por 5ms; 07-10-2017 às 20:16.

  2. #2
    WHT-BR Top Member
    Data de Ingresso
    Dec 2010

    Apple looking into reports of batteries bursting out of smartphones

    Reports spanning Asia, North America and Europe show swelling batteries
    pushing the screens out of Apple’s big new device

    Samuel Gibbs
    5 October 2017

    Apple is looking into multiple reports of batteries swelling within new iPhone smartphones, which apparently broke them open as a result.

    Reports have shown deformed phones, swelled batteries and screens being detached from the aluminium bodies of the devices.

    The reports have spanned Hong Kong, Japan, Taiwan, Canada and Greece, all displaying similar symptoms, making the notion that there was simply a single bad batch of devices coming off the production line less likely.

    An Apple spokesperson said the company was looking into the issues. Some of the devices were reportedly collected by mobile phone operator partners for investigation.

    This is not the first time Apple has had batteries swell within new devices. The company manufactures and sells between 40m and 80m iPhones a quarter, a volume that means isolated issues are likely whether it be through manufacturing defects or problems during shipping.

    But the spotlight has been shone on battery issues following the disastrous problems faced by Samsung with it’s 2016 Galaxy Note 7. Battery design and manufacturing issues led to Note 7s catching fire. The company recalled devices and shipped out a second batch with a different battery from another supplier, but it too suffered similar issues, leading to the company permanently recalling and discontinuing the smartphone, which cost Samsung billions.

    The incident led Samsung and others to double down on battery safety and testing, with some winding back on more less proven developments and decreasing battery energy capacity to focus on proven technology and avoid a similar billion-pound catastrophe.

    Apple will hope that the incidents are isolated, can be dealt with swiftly and are not a prelude to further problems.

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